4th floor network switch down

Incident Report for DiscoverIT @ Discovery Building

Resolved

The root cause of the 4th floor switch instability has been determined, and a fix is in place.
Posted May 07, 2025 - 09:35 CDT

Update

We are continuing to monitor for any further issues.
Posted Apr 30, 2025 - 07:02 CDT

Update

Switch 2 on the 4th floor has gone down again. A member of DiscoverIT staff is on their way to bring it online again.
Posted Apr 29, 2025 - 21:16 CDT

Monitoring

Switch 2 rebooted and was unable to rejoin the stack. Rebooting the full stack has resolved the issue, and all network connections on the 4th floor are operational. DiscoverIT will continue investigating what caused the original reboot.
Posted Apr 28, 2025 - 19:59 CDT

Investigating

Switch 2 on the 4th floor is currently down. Any workstation and several wireless access points connected to the switch are non-functional.
We are working to restore the connection as quickly as possible.
Posted Apr 28, 2025 - 18:58 CDT
This incident affected: Network (Wired, Wireless).